Return Policy Page

1. Returns

We accept returns under the following conditions:

  • The return request must be made within 7 days of delivery.

  • The item must be unused, undamaged, and in its original packaging.

  • A valid reason for the return must be provided (e.g., defective, wrong product received).

To initiate a return, please contact us at:
? 9735953078 / 7001720512
? blueearthindia8@gmail.com / blue.earthindia2018@gmail.com

Once your return is approved, we will guide you on the return shipping process.


2. Non-returnable Items

The following items are not eligible for return:

  • Perishable goods (if applicable)

  • Customized or personalized products

  • Items marked as "Final Sale" or "Non-returnable"

  • Products damaged due to misuse or negligence


3. Refunds

After we receive your returned item and inspect it, we will notify you of the refund status:

  • Approved Refunds will be processed within 7–10 business days to your original payment method.

  • In case of online payment, the refund will be issued directly to your bank or wallet.

  • Cash on Delivery (COD) orders will be refunded via bank transfer (account details required).


4. Late or Missing Refunds

If you haven’t received a refund yet:

  • First, check your bank account or wallet again.

  • Then contact your bank or payment provider.

  • If you’ve done all of this and still have not received your refund, please contact us.


5. Exchange Policy

We only replace items if:

  • They are defective or damaged

  • You received the wrong product

To request an exchange, email us with your order details and a photo of the item received.


Contact Us

If you have any questions about our Return & Refund Policy, feel free to contact:

? Address:
Poltarati, BARASAT, Parpatna, Deganga,
West Bengal – 743438

? Phone:
9735953078 / 7001720512

? Email:
blueearthindia8@gmail.com / blue.earthindia2018@gmail.com

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